Contact Us

PAUSE IN SERVICE: Please note, our fulfillment centre will be closed between December 21st 2023 and January 3rd 2024 for the winter break.

During this time, we will not be shipping any web orders, returned orders will not be processed and customer service will also be offline. We thank you for your patience while our small team take a break for the holidays.

FOR QUESTIONS REGARDING YOUR ORDER EMAIL - INFO@PONYCLUB.CO

For the fastest resolution please include your

• Order number
• Full name and
• A detailed description or photograph of the issue